Lost Payment of CIS and corporation tax

On the 6th of February, we made a payment of outstanding CIS and Corporation Tax but the money has gone missing. This payment was made to prevent being made bankrupt and we have had emails from that department that threatened to bankrupt us confirming that payment has been made. We are still receiving interest demands for these items. When we call the Debt Management they cannot find any payment on their computer. They required us to write a letter to them providing all the data on the payment which was done on the 14th of March and we have received a letter telling us to call them back which we have done but they cannot find any information again. They tried to transfer us to another department but we just got cut off. We are calling them again but we just keep getting cut off. are they using Fujitsui software? How do we find out where our large amount of money has gone and get it transferred to the correct departments? Peter

Hi Peter Crowe,
If you have already written to Debt Management they will trace the missing payments.
Please contact debt managemnt and quote the details of the letter they have issued asking for you to contact them they may need additional information for the payment trace.
You may also want to have the confirmation emails from the HMRC department to hand that confirmed receipt.
Thank you. 

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