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Posted Fri, 29 Jul 2022 14:00:37 GMT by Macintosh
Has anyone else had trouble receiving an activation code in the post for their business tax account? I registered our company for PAYE 3 weeks ago and whilst I've received the PAYE reference number letter, I've still not received the activation code to add the tax to my business tax account online, meaning I can't link my accounting software to it to submit RTI. Called today and they confirmed there are no issues, but re-issued another code which I now need to wait for.
Posted Tue, 09 Aug 2022 07:58:32 GMT by Macintosh
I've still not received our activation code after 11 days since requesting the new one, and 24 days since first registering. I'm concerned that if I request a new one again it'll just start the waiting process all over again. Is there a backlog or any issues with these being issued currently?
Posted Thu, 11 Aug 2022 11:03:35 GMT by HMRC Admin 19

If you have still not received the code, you should contact our Online Services Helpdesk.

Technical support with HMRC online services

Thank you.
Posted Mon, 14 Nov 2022 13:27:05 GMT by Anne Simmons
I wanted to add Corporation Tax to my business account, currently only vat, have now received activation code, but when I login to my account to activate it, I do not get that option. Has anyone else had this problem?
Posted Wed, 08 Mar 2023 07:50:47 GMT by hamza
I am facing the same issue. I have the activation code but there is no option where I can put in the code. Is your issue resolved now? can you please help?
Posted Fri, 10 Mar 2023 13:24:12 GMT by HMRC Admin 32
Hi hamza,

If you have received an activation code, when you login to your online account there will be an option for activating Self Assessment.

If this is not showing contact our Self Assessment team.

Self Assessment: general enquiries

Thank you.

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