Hi david bostock,
You will be contacted by Royal Mail, Parcelforce or the courier company if you need to pay any VAT, duty or delivery charges (‘handling fees’) to receive your goods.
They will send you a bill stating exactly which fees you need to pay.
They will normally hold your parcel for about 3 weeks.
If you have not paid the bill by then, your parcel will be returned to the sender.
Tax and customs for goods sent from abroad
Thank you.