You can get relief from customs charges due on personal belongings and other goods, when transferring your place of residence to: Great Britain, or Northern Ireland from outside of the EU.
Make sure you apply for a unique reference number by completing a TOR1 form. This should be used on your shipping documentation.
If you believe you’re eligible for transfer of residence relief, you can still apply using a TOR1 form. If the relief is granted you can then put a claim to have the import duties repaid using form C285.
More information can be found here:
Transfer of residence to UK
Application for transfer of residence relief (ToR1)
You can also employ a shipping agent to look after your import declarations if you cannot deal with us directly.
You can find more information at:
Get someone to deal with customs for you