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Posted Fri, 15 Jul 2022 17:31:54 GMT by Eddie
I recently imported goods from Germany and had to pay Parcelforce appx £150 to release the parcel. I would be able to claim this back from my employer, however my employer requires a receipt. Parcelforce refuse to provide a receipt, saying that all they provide is the sticker on the box. Customs say to contact parcelforce, parcelforace say to contact customs. I went further with Parcelforce and got to their senior management, but all they way through they simply refuse to provide a receipt / invoice. Who's right?
Posted Tue, 26 Jul 2022 10:51:17 GMT by HMRC Admin 10
Good Morning,
The advice given from customs is correct.
Parcelforce would be the correct party to provide the information.

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