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Posted Wed, 21 Sep 2022 13:11:27 GMT by Alison McGowan
Is it possible for more than one person to have an account attached to an EORI Code? I am taking over ATR's from a colleague, but when I try to log in with my usual GG account information and input the EORI I get a message saying "Your Government Gateway account is not linked to this EORI" - it then offers me the option of changing the EORI or signing in with a different Government Gateway ID. Isn't it possible to link the two accounts in the same way that we do with DEFRA? Thanks in advance for any help that you can offer.
Posted Thu, 22 Sep 2022 15:32:37 GMT by HMRC Admin 2
Hi,

You can find guidance here:

Apply for an Advance Tariff Ruling

You can use the ‘Get help’ or ‘Is there anything wrong with this page’ link on the page in the online service you’re using if you have received an error message.

Thank you.

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