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Posted Wed, 17 Aug 2022 15:08:30 GMT by Finance Department
Hi there, Our company received an invoice from one logistics company requesting us to pay custom duty - which they have paid on behalf of us previously. We have on-going dispute with them but today they hired debt collection company against us. However, we have not authorize them to import and pay duty on behalf of us. I would like to have your advise on what is the correct procedure to refuse an international shipment in HMRC point of view? Should we pay the duty invoices issued by the logistics company and claim back? or we shouldn't?
Posted Wed, 24 Aug 2022 13:22:00 GMT by HMRC Admin 10
Please contact the Customs and International trade helpline on 0300 322 9434 for any further guidance.

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