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This is a new service – your feedback will help us to improve it.

Posted Tue, 20 Sep 2022 14:31:13 GMT by Tom O'Connor
I was subscribing to CDS for an entity . I confirmed that the business is not subscribed to CDS. I then filled in the relevant details and got the following message: "Sorry, there is a problem with this service" It invited me to try again later and told me that my details have not been saved. Bearing in mind I was subscribing for access to CDS, this is a serious problem as we supply customs importation services to our clients using this EORI and its associated DDA. This needs urgent attention.
Posted Thu, 22 Sep 2022 15:29:21 GMT by HMRC Admin 2
Hi,

You can subscribe to the Customs Declaration Service below and select the 'get help with this page' link to report any issues

Subscribe to the Customs Declaration Service

If you are unable to migrate you can ask to continue to use Customs Handling of Import and Export Freight (CHIEF) from 1 October 2022.

Ask to continue to use Customs Handling of Import and Export Freight (CHIEF) from 1 October 2022

Thank you.

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