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Posted Wed, 12 Apr 2023 13:33:55 GMT by lisa CCC
Hi there . Could anyone help please. I have tried to contact helpline on numerous occasions but keep getting cut off. I have prepared the last week of 2022/23 and followed the links for final submissions etc but my P60's are not showing and the new tax year hasnt opened . Just wondered what I may have done wrong . Thanks in advance
Posted Tue, 18 Apr 2023 12:32:40 GMT by HMRC Admin 10
You may have unsent submissions, if you check on the left hand side there may be a submission waiting to be sent.
Posted Mon, 01 May 2023 16:45:40 GMT by Nicholas Pearce
I’ve just had the same problem. Turns out that the “Basic PAYE tools” needed an update, after that I was able to see a new tax year. As long as you are using a computer that is at most 11 years old, the new update should work fine. I am using a mac from 2012 and the update is working. But it’s worth checking the system requirements. Hope this is helpful

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