Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Wed, 23 Jun 2021 17:48:08 GMT by IanLC1
I am about to hand over the management of an employer's payroll using Basic Rate Tools rti to a remote third party who will have to install the software on their own PC. I have four employers I manage using BRT, only one is being relinquished. Oddly or sadly when you back-up this tool it backs up ALL employer records and thus I am unable to simply send them that back-up to import into their newly installed BRT. By the time I hand over the role we will be in Month 6. How do I close my record for the year to date and the new payroll manage start the same employer from Month 6?
Posted Mon, 28 Jun 2021 12:12:42 GMT by HMRC Admin 9

Please contact our online technical support service to discuss this:

Technical support with HMRC online services

Thank you. 

You must be signed in to post in this forum.