Contact email for submissions

We have two companies set up on basic tools, one which has only just started running payroll and one which will be closing down in a few months. When I sent an EPS for the new company I noticed the confirmation statement come through the old company email address. This doesn't seem correct as the two companies are separate and have different emails. Plus the old email will also be closing down soon. I would appreciate you letting me know if this is how it's setup and whether it can be changed, even if only at the point we wind up company 1. Thanks

Hi 

The Employer, or mandated agent if they have one, will need to contact the Employers helpline.

 Once they pass security, we will be able to take the correct details and update our records.

Employers: general enquiries

Thank you.