Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Tue, 19 Dec 2023 13:17:38 GMT by
Hi, I moved to the United States in 2008, I had a name change, and obtained a new UK Passport. I am trying to access my gateway but my details don't match my passport so I cannot enter my gateway account. What do you need for me to do a name change with HMRC so I can access my tax records and pay for additional pension years. I can send the court records of the name change, and the passport. What else will you need? I tried to call but I keep getting cut off.
Posted Fri, 22 Dec 2023 14:37:31 GMT by HMRC Admin 32 Response
Hi,

If you're unable to change your registered name using your Personal Tax Account, just contact us by webchat, phone or post via:

Income Tax: general enquiries

Thank you.
Posted Fri, 01 Mar 2024 16:13:31 GMT by pandayuna
I have been sent a letter regarding my national insurance number. The only problem is they have addressed me as Mr but I am a biological female who has always identified as a female too. Will this be a problem or a one time mistake?
Posted Tue, 05 Mar 2024 10:13:02 GMT by HMRC Admin 10 Response
Hi
I am sorry the incorrect title has been added. To review/update if you contact  National Insurance: general enquiries
Posted Thu, 28 Mar 2024 19:20:56 GMT by user535
Hi I am changing my name, have been successful with passport and driver license, my problem is I no longer have a middle name and when I change my name using the form on my gov gateway account there was no option for blank middle name - just change or not change, how should I proceed by writing?
Posted Mon, 08 Apr 2024 11:27:45 GMT by HMRC Admin 5 Response
Hi user535

If unable to change online you can either write or call the helpline to update Income Tax: general enquiries

Thank you
Posted Fri, 12 Apr 2024 14:40:03 GMT by Vasililisa
Hi Where the form asks for the date of name change (due to marriage), should I use the wedding date or date passport was reissued? Thanks
Posted Tue, 23 Apr 2024 06:20:48 GMT by HMRC Admin 25 Response
Hi Vasililisa,
Please use the wedding date.
Thank you. 
Posted Sun, 30 Jun 2024 09:26:05 GMT by sandeep
Hi, my name is Sandeep. I do not have a surname and I am unable to open my HMRC online account. When I try to open the account, a message pops up saying that my details do not match.
Posted Sun, 28 Jul 2024 10:19:02 GMT by zadelon
Dear Team, my child's last name is wrong on the HMRC system, he has my family name instead of his dad's family name that is what is on his birth certificate and passport. I have only realised this as he is 16 and has received his national insurance number. How can get this corrected?
Posted Thu, 01 Aug 2024 12:51:33 GMT by HMRC Admin 20 Response
Hi,
The name can be changed online by registering Personal tax account: sign in or set up.
Alternatively you can contact HMRC at Contact HMRC
Thank you.
Posted Sun, 29 Dec 2024 18:12:33 GMT by hello_dreams02
Hi, I have two first names (no middle name), for example, if my first name is "Bubba Jo." However, when I sign into my Self-Assessment account, my profile only displays one of my first names, such as "Bubba." How can I update my profile to show both first names, "Bubba Jo," if I haven't legally changed my name? P.S. I have already submitted my end-of-tax-year return. Thanks in advance!
Posted Tue, 07 Jan 2025 23:02:26 GMT by Jiak Ying Tan
WarningThis post is currently being moderated and will be visible when it has been approved by a HMRC moderator.
Posted Wed, 15 Jan 2025 18:01:22 GMT by HMRC Admin 20 Response
Hi,
If you have an online account you can amend the details online Personal tax account: sign in or set up.
You can also contact HMRC to review/update Income Tax: general enquiries
Thank you.

You must be signed in to post in this forum.