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Posted Thu, 24 Jun 2021 13:44:09 GMT by Milda Skireliene
Good afternoon, I am trying to receive the CA3916 form, I have answered all the questions online and submitted it on 15th of June. It has been few days that the status is now "Processing complete", but I did not receive the form nor via e-mail, nor on GOV.UK website. I have tried to connect to a specialist for help on online helpdesk webchat, but to no avail. How and when will I receive the form? Thank you in advance, Milda
Posted Fri, 02 Jul 2021 13:28:10 GMT by HMRC Admin 20
Hi Milda Skireliene,

That department are currently dealing with work from 24 June 2021.

Please contact the National Insurance Helpline on 0300 200 3500 to chase progress.

Thank you.


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