Hi Harry Singh,
We are experiencing high volumes of calls and payments at the moment. Our usual time scale for allocating payments is 6 weeks.
We have updated the recorded message to 8 weeks, but there may be a delay if you have not used a correct payment method.
If you are concerned or if your payment has cleared your bank account and more than 8 weeks have passed, you can contact the National Insurance team to check your payment has been allocated correctly.
National Insurance: general enquiries