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Posted Mon, 26 Sep 2022 14:29:34 GMT by Udayshankar Chakrapani
Hi HMRC, I have contacted HMRC via phone for 2 times now and waited for 28 working days to receive the cheque, But no response. Can you please advice on this? Uday
Posted Wed, 28 Sep 2022 09:45:11 GMT by
Hi Udayshankar Chakrapani, 

Our timescales for cancelling and reissuing  cheques are up to 11 weeks to reissue. 

Thank you. 

 
Posted Wed, 28 Sep 2022 19:54:02 GMT by khier2
Good day I had recieved reissuing cheques ,i am living outside UK ,can the refund amount be transfer to my bank account outside UK.
Posted Tue, 04 Oct 2022 10:54:42 GMT by HMRC Admin 19
Hi,

You will need to contact our Income Tax team to query this.

Income Tax: general enquiries

Thank you.
Posted Mon, 09 Jan 2023 10:16:40 GMT by dptr64
Good Day HMRC, I have a cheque dated a year ago which has not been redeemed. I have tried calling the helpline no. provided but I am kept on hold until the call is ended without having been allowed to speak with an advisor or anyone actually responding. I would like to know what steps to take to get this cheque reissued. Thank you.
Posted Wed, 11 Jan 2023 14:51:58 GMT by HMRC Admin 32
Hi,

Our helplines can be busy and you may wait for awhile to get through. You would need to contact our Income Tax team again or write to us.

Income Tax: general enquiries

Thank you.
Posted Wed, 25 Jan 2023 11:41:31 GMT by Gheorghe Alin Badoiu
Hi HMRC, I've been out of the UK for almost a year and a half and I received a refund check with my name on it, but I called the helpline to nominate a friend to be able to collect the cheque, but I've been waiting since September for it to arrive at my address in the UK.. how long can I wait for my cheque to be delivered? And I called 3 times so far and each time he told me that he doesn't know..
Posted Fri, 27 Jan 2023 13:18:26 GMT by HMRC Admin 32
Hi,

The current timescale for these requests are 18 weeks to be processed, and up to 3 weeks for a cheque to arrive once issued.

Thank you.

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