Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Tue, 07 Feb 2023 15:26:11 GMT by HMRC Admin 32
Hi Royal,

If you contact our Income team we will give you further information regarding this.

Income Tax: general enquiries

Thank you.
Posted Tue, 07 Feb 2023 15:44:03 GMT by HMRC Admin 17

Hi
 

Hannah Winyard ,
 
If you contact our Income Tax department we will be able to advise why this has been done :

Income Tax: general enquiries   .

Thank you.
Posted Sat, 11 Feb 2023 00:47:06 GMT by
I have been sent an Income tax repayment cheque but live in Sweden and cannot cash this cheque with my bank. Can I nominate someone in the UK for this payment to be sent to and if so how do I do this?
Posted Wed, 15 Feb 2023 11:42:05 GMT by HMRC Admin 19
hI,

If you write to us and advise of the name and address of the nominated person we can send a replacement.

Income Tax: general enquiries

Thank you.
Posted Wed, 15 Feb 2023 15:32:04 GMT by
Dear All, I have a similar issue as mentioned prev. A refund cheque had been posted from 2021-22 tax year, in the meantime, I moved outside of the UK so I didn't receive that cheque. In my online HMRC Tax profile I can see the private message breaking down the details of the year when I overpaid, however when I would like to claim online, for that year it says that all was paid correctly, which is leaving me in a position to only be able to call the helpline where I actually can not get through after waiting for several hours in the past days, spending over 30Pounds for listening to the waiting song. Is there any other way to contact tax refund-related HMRC colleagues who can resend me a cheque or via phone would be the only option? Thanks in advance
Posted Tue, 21 Feb 2023 14:09:32 GMT by HMRC Admin 17

Hi,
 
The contact methods for our Income Tax department are listed here:

Income Tax: general enquiries   .

Thank you.
Posted Wed, 22 Feb 2023 15:24:32 GMT by
I’ve received Marriage allowance cheque for previous years and deposited in Post office to clear in my HSBC account, its almost three weeks now and still not cleared. Absolutely heard nothing yet? What would be the reason is it returned or what? How do you know? & how long it takes to clear
Posted Thu, 23 Feb 2023 08:29:40 GMT by
Hello. I recieved a tax refund cheque, but I'm living outside UK now and I can't take out the cheques sum in this country. My sister is still living in UK and i want to know what form do we have to fill for her to be able to recieve the cheque in her name and take it out. Thanks in advance.
Posted Mon, 27 Feb 2023 09:58:55 GMT by HMRC Admin 5
Hello Faizal,

You will need to query this with your bank.

Thank you.
Posted Mon, 27 Feb 2023 10:10:21 GMT by
Thank you @HMRC Admin 17. FYI all managed to reach out to someone via phone on this nr.: Outside UK: +44 135 535 9022. It took 1 hour of waiting time to get through, but hopefully now all done, with reissuing the cheque in 18 weeks.
Posted Mon, 27 Feb 2023 10:33:35 GMT by HMRC Admin 5
Hello Anna Cane,

If you write to our Income Tax department confirming her name and address, we will be able to send a replacement.

Thank you.
Posted Mon, 27 Feb 2023 16:27:10 GMT by
@HMRC Admin 5 Could you please provide me an email or something? I can't find anything specific. Thank you.
Posted Mon, 27 Feb 2023 23:03:17 GMT by
Hi there! Where I can change my taxs refound cheque? It is possibile in another country, for example in Italy?
Posted Thu, 02 Mar 2023 12:28:29 GMT by HMRC Admin 25
Hi Anna Cane,

You will need to write to this address:

Income Tax: general enquiries

Thank you. 
Posted Thu, 02 Mar 2023 12:41:09 GMT by HMRC Admin 25
Hi Madiha Naz,

We would not disclose this information.

Thank you.
Posted Thu, 02 Mar 2023 13:04:54 GMT by HMRC Admin 25
Hi Andrea Ciro Davì,

You will need to check with your bank if they are able to cash the cheque.

Thank you. 
Posted Mon, 06 Mar 2023 15:44:36 GMT by
Hi , my P800 letter said they sent my cheque and will be within 14 days .. Letter is from date 18/01/2023. Now is March and I am still waitting for cheque . How can I resolve this problem?
Posted Mon, 06 Mar 2023 16:31:07 GMT by
Hello - a tax refund cheque was issued in October but to the wrong address. HMRC has my correct address on my account (I have been at same address for +30years), and I requested the cheque to be reissued. Nothing has been received and when I called I was told the refund cheque was due to be reissued in May. I didn't check which year. Can you confirm there is a serious backlog, or was I misinformed?
Posted Wed, 08 Mar 2023 15:56:00 GMT by HMRC Admin 20
Hi traffiq86 wypych,

If you have not received the cheque contact our helpline Income Tax: general enquiries

Thank you.
Posted Wed, 08 Mar 2023 16:01:14 GMT by HMRC Admin 20
Hi MyRealNameWasTaken,

The current timescale for the replacement repayment form to be processed is 16 weeks.

Thank you.

 

You must be signed in to post in this forum.