Letter of Confirmation of Residence

Hello, I am hoping for help to solve a problem. I recently submitted a form (Modelo 030) to show my non-tax resident status in Spain. I contacted HMRC a month ago, in which they provided me with a Letter of Confirmation of Residence. However, the Agencia Tributaria are asking for a Certificate of Fiscal Residence from the UK. However, as I have no source of income in Spain I believe I am unable to attain this and was only provided with the confirmation of residency. The Spanish authorities will not remove my name from their system. How can I go about solving this issue? Is anyone from HMRC able to assist me with this. Thank you.

Hi,
You would need to obtain a letter from Spain advising why the letter of confirmation is not acceptable and send that in to HMRC for further action.
This should be sent to
HMRC PAYE & Self Assessment
BX9 1AS
Thank you.

Hello, I did this nearly a month ago and have sent a copy of the Spanish document along with my own cover letter to the address you provided and I have not received a response yet.

Hello i really need help with my letter of confirmation of residence. I have applied through the email form on your website: https://www.tax.service.gov.uk/shortforms/form/PT_CertOfRes and i also received an email confirming that HMRC has received my request. This was more than one month ago, i haven't received anything nor got any call, please i urgently need an update. Thank you ! Valentina

Hi,
Unfortunately, we are not able to access personal records on the forum. You will need to contact our Self Assessment team for advice.
Self Assessment: general enquiries 
Thank you.