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Posted Tue, 03 Jan 2023 08:47:12 GMT by Evan
Hi I need some help. I have tried to log in for my self-assessment, but I have forgotten my gateway password as I haven't logged on for a while, but need to set-up a device for recovery. The online recovery system has directed me to phoning the online help desk to get this sorted, however when phoning, anything related to passwords on the options given and it just directs me back online. Does anyone know who I can contact directly to get this sorted? Thank you .
Posted Thu, 05 Jan 2023 13:51:06 GMT by HMRC Admin 32

If you are unable to reset this online, you do need to contact our Online Services Helpdesk.

Apologies if it is just directing you online please try again.

Technical support with HMRC online services

Thank you.

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