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Posted Thu, 14 Apr 2022 09:32:17 GMT by Sharpy
Hi, Fully understand you guys are busy at this time of year but do you have a timescale for repayments? I made a request for repayment last Thursday the 7th which is still showing as pending.
Posted Thu, 14 Apr 2022 14:26:09 GMT by HMRC Admin 2

Our timescale for SA repayments is 10 working days after it has changed to issued.

If the repayment has been selected for additional checks we aim to complete these within 6 weeks.

Thank you.
Posted Thu, 14 Apr 2022 16:34:52 GMT by Sharpy
Hi, Just to clarify - is this 10 days from when you issued or 10 days from when the status changes from what it is currently - ‘Pending’?
Posted Fri, 15 Apr 2022 08:20:24 GMT by Betmbe
Have you had your payment yet Sharpy? I filed on the 6th and showing repayment pending since 7th not issued yet. Just want to know if anyone has moved to issued yet?
Posted Tue, 19 Apr 2022 11:47:49 GMT by HMRC Admin 17


It is up to 10 working days from when it changes from pending to issued.

Thank you.
Posted Tue, 19 Apr 2022 14:35:48 GMT by Darren Woods
Hi guys , so my question is how long can we expect it to say 'pending ' before being changed to 'issued ' if there are no problems . Cheers.
Posted Tue, 19 Apr 2022 14:39:12 GMT by Darren Woods
Hi guys , and just out of curiosity has anyone been paid yet . I requested payment on 7th , still pending.
Posted Wed, 20 Apr 2022 07:46:09 GMT by HMRC Admin 17

Darren Woods,
Once the repayment has been created it will be pending, it can take a few days for this to be changed to issued if it is not selected for additional security checks.

If stopped for additional checks it can take 6-8 weeks to be issued.

Thank you.
Posted Wed, 20 Apr 2022 08:33:28 GMT by Darren Woods
Hi , thanks for reply. I was issued yesterday so it took 6 working days to change from pending to issued . Thanks again
Posted Wed, 20 Apr 2022 09:06:52 GMT by Kate H
Mine changed to reissued yesterday but not yet received payment to bank Acc? Anyone know how long this will take?
Posted Thu, 21 Apr 2022 07:40:09 GMT by Darren Woods
Hi , was paid this morning . Submitted 7th. Requested 8th. Issued 19th. Paid 21st. Good luck all.
Posted Thu, 21 Apr 2022 09:14:31 GMT by HMRC Admin 20
Hi Kate,

Up to 10 working days after date of issue if by BACS transfer.

Thank you.
Posted Thu, 30 Jun 2022 05:46:46 GMT by Elliott Clarke
Hi How long are the checks taking? My one has taken 3 weeks so far. Kind regards
Posted Thu, 30 Jun 2022 14:23:33 GMT by HMRC Admin 19

We aim to complete additional security checks within 6 weeks, however this can be longer during busy periods.

Thank you.
Posted Thu, 30 Jun 2022 15:07:00 GMT by Elliott Clarke
I know people are busy, but can’t be that much to check to verify that it’s me. Do I need to call so they now it’s me? Regards
Posted Fri, 01 Jul 2022 12:40:47 GMT by HMRC Admin 19

The repayments are worked in date order and if we require additional information you will received a letter.

Thank you.
Posted Mon, 04 Jul 2022 20:23:47 GMT by pp93 93
Hi I submitted my self assessment return around mid-May and am owed a refund. Nothing received so far so I rang HMRC Self Assessment helpline today who told me that my return was subject to additional security checks and that I would be contacted within the next TEN weeks. The advisor was unable to provide any information on what security checks were involved or why my (simple and low value) self-assessment had been selected, but I was shocked that it would take 10 weeks instead of the 6 weeks I have seen posted on various forums.
Posted Tue, 05 Jul 2022 19:23:58 GMT by Simpleguy
HMRC admin you aim to complete surf checks in 6 weeks time?? I am waiting 4 months already!! What informations are HMRC provide to taxpayers?
Posted Thu, 07 Jul 2022 12:13:58 GMT by HMRC Admin 19

We can not comment on individual cases as we are unable to access your record from this forum.

Thank you.

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