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Posted Fri, 28 Jul 2023 11:33:29 GMT by Lynn Chamberlain
My online account has been saying a tax statement has been produced since 4th June, and when you click through to Statement History there is no statement for me to pay my bill on 31/07/23 There is no tax phone line at the moment, the digital assistant/chatbot isn't working, keeps coming up with the wrong answer There is no way to get help. What are people supposed to do?
Posted Fri, 04 Aug 2023 06:21:51 GMT by HMRC Admin 25
Hi Lynn Chamberlain,
If you click 'Ask HMRC online' and keep stating 'speak with an adviser' you will be transferred to the queue for Webchat.
Self Assessment: general enquiries
Thank you. 

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