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Posted Wed, 05 Apr 2023 13:46:59 GMT by elnoy
Hi. I applied at the beginning of February for a back payment lump sum in tax year 2021-22 to be reassessed by allocating payments since 2015 on an accrual basis, as per EIM75020. The address of the relevant department is HMRC, BX9 1AS. From info on website, this should have been processed within four weeks. I have heard nothing back from them, and it is now nine weeks since I contacted them. Is there a direct number for this department? Or can I contact them directly by email, for example?
Posted Fri, 14 Apr 2023 11:58:03 GMT by HMRC Admin 20
Hi elnoy,

You will need to telephone the contact centre for tax enquiries, to progress chase your repayment.  
The tax enquiries helpline numbers are:
Number: 0300 200 3300,
Text Relay: 18001 0300 200 3300,
Overseas: +44 1355359022
(Open Monday to Friday 8am to 6pm.  Closed on weekends and bank holidays). 

Thank you.

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