Ceased self employment and payments on account

I ceased to be self employed at the end of March 2022, I have informed HMRC that this is the case and the person I spoke to on live chat confirmed they had this date noted. However, I am ready to submit my tax return but it is still asking me to pay a payment on account in addition to my tax in January and then again in July. I don’t need to do this as I won’t be submitting a tax return for 2022-23. How do I go about sorting this? As I can’t seem to find an answer.

I am having same problem!

Hi Hannah Angus,

When you view your calculation, it will show that payments on account are due. Please select save and continue, to move to the next screen.

You will be asked if your are claiming to reduce your 2022-23 payments on account. Please select 'Yes' and reduce the payments on account to £0.00 and add a note to explain that payments on account are no longer due, as you have ceased self employment.

Thank you.