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Posted Thu, 15 Jul 2021 10:33:03 GMT by Christopher Slack
Hi, We have a few client refunds due back to them of which their returns were processed in April / May. We were initially told 5/7/21 but we are now quite a bit after that timeline. Can we have some guidance to inform clients when they can expect their refunds as it is frustrating telling them a date and then telling them we do not know after this date has passed. Thank you in advance for any assistance.
Posted Fri, 16 Jul 2021 10:58:57 GMT by HMRC Admin 9
Hi, 

The only information we currently have is that returns will be processed as soon as possible.

Thank you. 

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