Your Phone System Keps Cutting Me Off

I've been trying to contact you to set up a self assessment payment plan as the online service says I am not eligible to do it online, I have made circa 60 calls in to the 03002003835 number since 9am Monday 30th Jan entering my UTR, postcode and DOB. but every time I have been cut off, sometimes after 1 minute, other times after 75 minutes. I am going to default on my tax payments because there is no option but to call you, but your phone system isn't fit for purpose. What alternative contact options do I have so I do not get a penalty for late payment? 

Hi G-Hutch,

If you are unable to set up the plan online, please contact our payment team on 0300 200 3822.

Payment problems

Thank you. 

 

I have tried to call you on that number and still continue to get cut off, what other options are there to contact your office? I am trying to get in touch with you guys but it is just not possible. I don't think I'm alone here too. Please offer an alternative to phoning up as this plainly isn't working.

Hi, 

You can find all of the departments and contact methods are listed here

Contact HMRC

Thank you.