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Posted Wed, 25 May 2022 11:45:29 GMT by Macdonaldy
I am attempting to register on behalf of my mother as her attorney. The registration requires 2 proofs of her identity, but she has never driven or had a credit rating, and her passport expired decades ago. How do I proceed?
Posted Thu, 26 May 2022 11:39:57 GMT by HMRC Admin 10
If you are unable to complete the verification process, you will need to submit a paper SA1 form.
Register for Self Assessment
Posted Thu, 26 May 2022 17:22:04 GMT by Macdonaldy
Thank you. I have now done as you advised.
Posted Sun, 12 Mar 2023 21:17:11 GMT by marian szafranski
I have the same issue (POA registered for my mother with HMRC unable to complete setup ) I have now obtained the UTR. When I go to register for my mother's self assessment it asks for identity (There is no option for POA) I do not have the required ID's for my mother A paper SA1 form gives you a UTR only is that correct? I have this I can Sign in using Government Gateway, put my mother's details in, but cannot proceed further, as it asks for identity Any help/advice gratefully received
Posted Thu, 16 Mar 2023 16:38:32 GMT by HMRC Admin 20
Hi marianszafranski,

If you are trying to register to access Self-Assessment online you are required to pass identity verification questions.
If you are unable to pass these questions you will need to complete a paper tax return Self Assessment tax return forms

Thank you.

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