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Posted Tue, 19 Jan 2021 16:18:36 GMT by Niamh Fox
We have tried to log in to submit our tax self assessment multiple times However, we keep getting a message to say we are using an incorrect User ID. To rectify this, we tried to reset but when we use the new details we keep getting the same message. Can anyone advise on what to do as we keep going round in circles on this?!
Posted Wed, 27 Jan 2021 14:22:56 GMT by HMRC Admin 2
Hi,

Please contact our Online Services Helpdesk to see if they can recover your original User ID:

Technical support with HMRC online services

Thank you.

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