A previous poster asked the question about the reduction in VAT to 5% from July and customers entitlement to refund having clearly overpaid VAT.
How does the decision to refund overpaid VAT rest with the supplier, either VAT is payable or it is not, also the consumer can not find out if the supplier has reclaimed and simply kept it ?
A clearer issue is that Caravan Parks Closed for 103 Days, the Government via the statement issued by the Competitions and Marketing Authority have made it clear that in Law the Contract was Frustrated, therefore a refund falls due for that period. That is the Governments stance not the Consumers. Why then have refunds not been given of the 20% VAT overpaid for that period.
It seems HMRC are failing to ensure customers only pay VAT on what is required in Law why, and to whom do we complain