The Agent Forum requires you to meet certain criteria before you can join.

  1. Go into your 'Account' and 'Profile' from the top navigation bar.
  2. Enter your full first name and surname into the respective 'First name' and 'Last name' boxes
  3. You should then click the box ‘Request agent forums access’, which will open up two further boxes.
  4. Enter your professional body and membership number into the respective box. Please give the full name of professional body, Do not use Acronyms.
    If you are not member of any professional body, you need to provide your Anti Money Laundering (AML) registration number. Please enter 'HMRC' into the 'Professional body' box and your AML number in the 'Membership Number' box.
  5. Click the 'You may contact me by Email' button in order to receive email updates from the Agent Forum.
  6. Click 'Update' which will return you to the profile page.

We will authorise your application within two working days and confirm by email that you have access to the Agent Forum. This will enable you to post on the Agent Forum.

Agent Forum 'house rules':

When posting on the Forum, the following ‘house rules’ should be observed:

  • HMRC expects all agents to follow the Standard for Agents. Compliance with the Standard is a condition of Agent Forum membership.
  • Be respectful of other Forum users. Do not post comments designed to cause nuisance to other agents, Professional Bodies, or HMRC.
  • Search for topic that you are about to post to ensure it has not been posted elsewhere on the Forum. If a thread is still open, add to the original post.
  • New issues should be posted as topics in the appropriate subject category they relate to on the Forum.
  • If your post relates to two different matters, then you should create two different topics.
  • All posts should be factual, relevant to the new / existing thread and on topic.
  • Do not post personal comments or anything that does not provide new, factual data or suggestions / work-arounds for resolving the issue.
  • Do not post personal information such as addresses, phone numbers, email addresses, other online contact details, or any financial or tax information which may relate to you or other individuals (for example: clients).
  • Do not use language that is offensive, threatening, inflammatory or provocative. This includes, but is not limited to, swearing and obscene or vulgar comments.
  • Do not break the law. This includes libel, condoning illegal activity and contempt of court.
  • Do not use comments for party political purposes
  • Do not impersonate or falsely claim to represent a person or an organisation.
  • Do not make any commercial endorsement, provide any links or promotion of any product, service or publication not relevant to the discussion.

Posts will be subject to the Moderation Policy, set out in the Terms of Use.