Self Assessment customers can now apply online for additional support to help spread the cost of their tax bill into monthly payments without the need to call us. 

The online payment plan service has been increased to £30,000 for Self Assessment customers, to help ease any potential financial burden they may be experiencing due to the coronavirus pandemic.

Once customers have completed their tax return for the 2019-20 tax year, they may have the option of using the online self-serve 'Time to Pay' facility through GOV.UK to set up a direct debit and pay any tax that is owed in monthly instalments, up to a 12-month period.

If customers wish to set up your own self-serve 'Time to Pay' arrangements, they must meet the following requirements:
  • no outstanding tax returns
  • no other tax debts
  • no other HMRC payment plans set up
The debt needs to be between £32 and £30,000 and the payment plan needs to be set up no later than 60 days, after the due date of a debt.

Customers using self-serve 'Time to Pay' will be required to pay any interest on the tax owed. Interest will be applied to any outstanding balance from 1 February 2021.

You can find more information here:

Self Assessment customers to benefit from enhanced payment plans