web
You’re offline. This is a read only version of the page.
close
Skip to main content

beta This is a new service – your feedback will help us to improve it.

  • Home
  • Public Profile

David Kekwick

David Kekwick

Joined: 5/13/2025

  • RE: Online webchat never available

    Tue, 13 May 2025 09:56:44 GMT – Online webchat never available
    I have been trying to 'speak' with a human advisor via the chatbot for three days. I am consistently told there is no one available. I have been waiting for VAT refunds since the beginning of 2025. We are a small start up business and this refund is now critical to our survival. I have tried telephoning but am unable to speak with an advisor that way either. Please contact me ASAP to resolve.