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Hi I had refund from brooksdale LTD case was settled in May but they are just giving me excuses.
First excuse was in June saying they received the check but was in the wrong name and told me I have to wait 12 weeks for HMRC to resend.
2nd excuse was after the 12 weeks they told me that HMRC had sent out a new check but Brookside had not received it so I would have to wait enougher 6 weeks, and I would receive payment by the 25th November, it's now December 7 months since the the settlement and cant gat a reply from Brookside.
I see that plenty of other people are having the same problems.
just wondering if they are holding back money for there gains