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  • RE: Complaints - How long to get back you ?

    I raised an online complaint at the end of March 2023 and sent a letter in the post as well, both delivered. Received a text message from hmrc to confirm receipt of complaint but heard nothing since, over six weeks now. What's happening? It's to do with Self Assessment and Marriage Tax Allowance claimed. When will I hear about this complaint and who's dealing with it, allocate a case worker at least?