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Just an update for everyone. HMRC did finally update my mothers pension forecast with the 3 years of voluntary contributions.
It took around 11 weeks for them to do this.
Great, thanks for the reply. Much appreciated!
Thanks Gary for the reply. You've given me more hope than I had before. I'll keep checking it here and there.
Oh dear that doesn't fill me with confidence. Thanks for the input!
Hello, recently I helped my mother contact HMRC to voluntarily pay gaps in her NI record. They gave her a reference number and the amount to be paid. We triple checked these details before making the correct payment to HMRC, with correct reference number.
This was paid on 08/01/21, she back paid 3 years.
We logged into her 'government gateway' account today and her pension forecast still hasn't been updated? The 3 years still show as gaps.
Should we be worried? How long does it usually take you to update your system after payment?