hazelnut

I have been unable to do self-assesment for over 10 years. All my past accountants have been unable to register me. Every time I call for help, I wait for 45 minutes or more, only to have the customer services person say, "I can't help you your NI number is locked". They promise a call-back, but so far after many hundreds of such calls over 10 years I still have my NI number locked ! The customer services also cannot transfer me to anyone who has the authority to help me !