Tax refund is now 5 months over due and all I’m getting is lie after lie. Phone lines shut webchat people tell you something different every time. My rebate was due according to HMRC letter dated 12/07/23 should have been paid within 10 days and nothing, then web chat say’s definitely 100% be paid by 23/08/23 just come off line now having been told that it has been released but not sent and could take another 6 weeks. I’m not being rude but how can different people say different things if it’s on the screen in front of them. My taxes are paid on time and return on time yet it’s lie after lie.