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  • RE: Repayment

    I applied for a repayment months ago after I was investigated for a compliance check which I sent off all the information which was accepted. It then got investigated for the return which I sent off all the documentation which again was accepted!the complaints department have told me it was going to get rushed through now as it has been going on for so long and yet my repayments have now gone through processing for further checks?!the service is a complete joke!how does it need further checks if my identity has been checked and accepted along with the returns?!what else is there to check because it’s getting beyond a joke now!