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my wife is not and was not self employed, she put tick on the form: I've never been self employed, but she still has to fill in the field when she stopped being self-employed it has no sense .She spoke to HMRC and got confirmation and now again HMRC is sending penalty letters to be paid !! People, what a mess you have in there? you can't get through, and once you get through, nobody writes down what you say and you can't do it online as well ... so how?😡