Roger C
Joined: 5/8/2023
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RE: Paid Voluntary NI contributions - How long is updating of the online NI records taking?
I am already receiving my state pension but I recenty paid an additional 3 years voluntary contributions to increase it. The payment has gone through from my bank but I have rceived no acknowledgement from HMRC and my online record hasn't been updated. How long are payments currently taking to register and will pension increase be backdated to date additional contributions were made? I have to say the whole process has been very time cunsuming and frustrating! Having researched it online I originally tried to contact HMRC in Frebruary and after several attempts and hours of waiting in phone queues HMRC refused to give me a code to make a payment until I had got a letter from the pension service - this took several phone calls and a 6 week wait for the letter. Then hours more waiting to get back through to HMRC! sure this whole process should be possible online or by email?