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  • Loss of data when HMRC cancelled one of the two UTRs they have given me

    I recently discovered that I had been issued two UTRs. One for my Business Tax Account and one for my Personal Tax Account. I pointed this out and was told that one had been cancelled and the data combined. However, I can still access both but they are still not sharing data. When I log in to my Personal Account there is no Business Account information there and it is still displaying the old UTR. How do I log in to the personal account with the same UTR as my Business Account? I have tried the phoneline but it's a waste of time as I hold for about an hour and then get cut off. My work lunchbreak is only 30 minutes and I can't keep taking holiday just to make a phone call that gets cut off anyway.