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  • RE: NI Class 3 voluntary contribution 18 digit reference number

    I too have spoken with the Future Pensions Office and know which years and amounts I need to pay (going back to 2016/17) to maximise my state pension. They told me to call HMRC on 0300 200 3500 to get a reference for the back payment. I have tried daily for a few weeks now. Each time I call I never get past the automated options menu no matter what I say to that infuriating system. It asks a number of security questions, says I’ll be put through to the next available agent, then says ‘thank you for your call, goodbye’ and disconnects. Extremely exasperating and frustrating. I don’t have a cheque book on my bank account. Any suggestions as to how to get past the telephone system to even get in the queue to speak to someone?