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Hi same here. I did make a claim with the Claims Guys for a PPI refund but, despite what Brooksdale Ltd tell you I like many others it would seem Have been somehow been put into an agreement for them to claim any tax overpayment on my behalf. I think as a former records manager, that you shouldn't take a companies word that an agreement has been made with them and that you should check with the person who made the overpayment. Probably you really need to stop dealing with this company altogether as it seems unfair that this is continuing to happen (I see some of these comments go back a number of years). No wonder everyone on here is angry, you are just taking their word that an agreement was made without checking with the other side of said agreement. Disgusting way to carry on. In the past you would just write to me if I overpaid but this time you just believed a company that I've never heard of.