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  • RE: Cannot access my personal tax account anymore

    Hi All, writing about this as I thought it might help someone who will be facing similar issue. Issue : Access code issue which is asked after entering your "Government Gateway user ID" and "password" Background : I was looking to file my income tax return for financial year ending 5th April 2022. I returned to my country from UK on 12th Feb 2022. Was not having active UK phone number, driving license, etc. Resolution : 1. Enter your "Government Gateway user ID" and "password" 2. Click on change access codes. 3. I used credit card details(not necessary you need to have a credit card but they ask for other options) and last tax paid details (amount - I paid 1.60 as additional charge last year and date of transaction is required) and also details like where I last stayed in UK, DOB, etc. were asked to enter. 4. After successful validation they give you 3 options to get the access code - i. SMS(this can be anywhere in the world) this is what I preferred. ii. Call(Only UK nos. accepted) iii. Through app 5. You need to login again and each time you will receive the access code. Hope this will be helpful. You can always contact HMRC Helpline if nothing works. Many Thanks!