Louise27

Sorry I can't help - but did you resolve this, as I have the same issue?

I have submitted a self assessment and it states I am entitled to a refund. I click on request repayment and enter my bank details etc and it states request has been submitted. When I have logged in a couple of days later, the repayment request hasn't been processed and i have to request the repayment again. This has happened 3 times - is anyone aware of why this might be happening and why my repayment request might keep bouncing?