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I have the same issues registering for CDS. Had an EORI prior to registering for VAT. Now this old EORI seems to be still linked to my tax account and stops me registering for CDS.
I phoned and emailed with at least 20 different advisors in HMRC over the last 6 months who can't help and just push me to the next team who can't help either.
I raised an official complaint with HMRC which never got answered.
I'm not sure what to do anymore... The CHIEF deadline looms.
Will HMRC compensate me for losses caused by this mess the produced?