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  • RE: Paid Voluntary NI contributions - How long is updating of the online NI records taking?

    I’m now worried. I contacted Future Pensions and HMRC regarding voluntary payments for 5 years of my missing NI contributions 2017-2021. I sent the money on the 4th a March 2023 and HMRC confirmed they received the money on the 5th March. This morning I checked my NI contributions and saw that they had only paid off 1 year and it wasn’t any of the years I wanted to pay for, it was 2023. I called HMRC and the customer service person said he couldn’t correct the mistake but would raise a form for the problem to be looked at. The person said they had no idea how long it would take. I’m now getting concerned as the longer this goes on the harder it’s going to be to prove that I sent the correct amount, as informed by Future Pensions, and the years I wanted to pay off was agreed by the person I originally spoke to.