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  • RE: Tax Refund- 'Not Yet Used'

    Hi, What is mean SURF 1 letter,this letter has been sent to me but i haven't received yet?
  • RE: Repayment issued

    First,i was asked about my bank account details.Bank details may not be updated in my SA account,this could be the reason why I can see neither pending nor issued?
  • RE: Tax Refund- 'Not Yet Used'

    I understood that every call could delay the repayment,is that true?
  • RE: Repayment issued

    Perhaps I did not explain well, I meant officers responding on the live chat to contact options.Thanks
  • RE: Repayment issued

    But it is an web chat adviser able to issue a tax refund?
  • RE: Repayment issued

    Hi all,it is possible like a repayment to be issued manually by the web chat adviser?
  • RE: Tax Refund- 'Not Yet Used'

    Hello,on the 28th of April i spoke with an hmrc adviser on the web chat and the adviser said that she has issued the tax refund manuually for me.But nothing updated on my SA account,it showing up just NOT YET USED,what this mean?Many thanks in advance
  • RE: Repayment issued

    Hi, I ve been touch with an web chat adviser on 28 th of April to claim a tax refund.She said that the refund has manually been issued by her and will be in my bank account in 10 working days.But in my SA account i can t see nothing,neither Repayment Issued or Pending. What this mean?thank you