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  • RE: Contacting Future Pension Services

    Same as others, cannot get through to the Pension Centre to discuss making voluntary contributions. Submitted a CF83 in February (by post), but have heard nothing since. I live abroad, when I tried calling from there it cost a fortune just to listen to the phone options. I am visiting the UK currently and trying on freephone number 08007310181 but it just gets hung up. Surely there should be a minimum level of service provided. If someone gets as far as being hung up on, does that register with your system? Do you know how many phone calls are going unanswered so you can work out how many operators the service actually requires?