Tina S

I have tried every day for a week, right at 8am and also later in the day. I cannot get through. Please, please can someone sort this out. Can we email?. All I want to do is set up a payment plan and not get penalties. Just been cut off after holding for over one hour. I just don’t know what else to do. The responses are to keep trying but I’m doing that and getting no where

Calling for days and days on end. Either cut off after 30 mins, 1 hour 13 minutes, or immediately after confirming my details I am given a goodbye message. Cannot set up payment plan online, needs to be over the phone but cannot get through. So worried about penalties and interest.