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  • UK.GOV Account "The details entered don't match our records "

    I aneed to creadte a UK.GOV account to request a VISA for my children. I insert all the information (Passport, birth date etc.) , I gett all the required OTP and the procedure complete correctly. When I try to log back in, I get the following error message: "The details entered don't match our records" Of course the details are correct. I tried to contact the number and I have ben waiting fo 20 minutes (international call) and no answer. can you help?