HMRC Admin 20 Response

Hi Sydney,

When you completed your CF83 application to make a payment from abroad our International Caseworker (ICW) will have provided a shortfall table if you requested shortfall information. SEE Social Security abroad: NI38
They would also advise prior to making a payment to make contact the Department for Works and pensions that paying the shortfalls will enhance your state pension entitlement.
When your payment is processed our ICW will use the previous correspondence and system notes to know which years you are paying and allocate accordingly.
If you requested a receipt when you made your payment this is issued by our banking team, if you made a payment online then when the money is debited from your bank account our banking team have processed the request, however in both scenarios our ICW will need to update your NI record to show the contributions.  
They will then issue a letter of confirmation to your nominated address.

Thank you.

Hi Sharon2,

If you are living/working abroad and want to know more about paying voluntary national insurance contributions while abroad,
please read the Social Security abroad: NI38.  
The application to apply is held towards the back of the NI38 information and is called a CF83.
Depending on your circumstance and which rate you wish to apply for, you can choose to pay annually or by monthly direct debit if you still have a UK bank account. Once accepted and you have chosen your payment method you will receive a notice of when the payments will commence or for annual payments a payment request will be issued to your nominated address.
You cannot pay annually by direct debit and if you are a part year worker you should wait until the end of each tax year before applying, you will need to provide exact dates of your employment(s) and whether you did not work for any of that tax year.

Thank you.

Hi DebClaire13,


I am sorry that you are having difficulties calling us.  Our NI helpline number is 0300 200 3500 from the UK and +44300 2003500 from abroad.  
Currently we are taking calls from 08:00 to 18:00 Monday to Friday.
The period you asked about making payments for 1986 to 2004 are outside the time limit and you cannot pay voluntarily for this period.  
However, depending on the countries involved and whether you paid into that countries social security scheme these years may be taken into account when the Pension Service part of the Department for Works and Pensions calculate your UK state pension entitlement.
We are currently working on payments received on 16 September 2022, if you made your payment before this date and you do not wish to contact us by telephone you can write into us at:
HMRC
PT Operations
NIC&EO
Individual Caseworker
BX9 1AN
Please provide your NI number and all payment information including the date it cleared from your bank account.  

Thank you.

Hi Kenzone62 Anders,

The rates of class 3 Voluntary NICs are set by government and the current rate for the 2022-2023 tax year is £824.20.  
These rates are not set by HMRC.  More information can be found on our website 
National Insurance: introduction
Self-employed National Insurance rates  
We are experiencing high customer calls and contacts to our webchat service.  
You can view your current state pension forecast on the Check your State Pension forecast

Thank you.

Hi Peter Dalton.

Please allow up to 6 weeks for your account to be updated.  
Your employer submits the information at the end of the tax year.


Thank you.

Hi leedee,

It isn’t possible to transfer national insurance contributions from one person to another.  
The only occasion this can be done, is if one person has received credits due to child benefit (for example) and have already paid a full tax year within the same year, then the credits can be transferred.  
For further information regarding pension rates and entitlements you should contact DWP
Contact the Pension Service

Thank you.


 

Hi Robert Hughes,

If you know that you are using the incorrect National Insurance (NI) Number you must tell your employer the correct NI number as soon as you can.
If you think that your NI contributions are not showing on your NI record then you will have to write into the department with evidence of paying NI contributions.  
The evidence we would accept is copies of P60, payslips, letters of employment from your employer.
Please include all personal information including current and previous addresses, dates of employment, date of birth.
If you know the correct NI number then you should also quote this with your incorrect NI number so a full investigation can be carried out.
If you are using a Temporary Reference Number and have not applied for a full National Insurance number then you can do this on line at:
 Apply for a National Insurance number

Thank you.

 

Hi Rob,

To find out more about paying National Insurance while abroad please read the following Social Security abroad: NI38 , the application form CF83 is also provided.
Within the NI38 there is full explanation of what class NICs are in the UK. There is also information about working abroad.
Each case is worked in relation to what information is held on the individuals NI record and what their circumstances are while abroad.  
There are other factors that are considered like whether the country you are living/working in has an agreement with the UK, whether you are posted overseas by a UK employer.
You will need to provide as much information as possible include exact dates of employment or self-employment in the UK and or abroad and a list of all countries with exact dates you were living/working in.

Thank you.

Hi Jo Birch,

I am sorry that you are having trouble contacting HMRC, we are current;y dealing with an unprecedented amount of calls.
Unfortunately, other than making a payment by cheque, for every other method of payment we require you obtain and use the 18 digit reference number.  
While I know this is frustrating this ensures that the payment reaches the correct account, and pays towards the correct years.
 The deadline for paying voluntary contributions has been extended, and therefore you can still pay for the same years, at the same rates up until 31st July

Thank you.

Hi BoraBabs913@,

Our records show that the department that deal with CF83’s for those outside of the EU are currently working on applications received around 08/08/2022.  
The dates we give are not exact, which will be why you have been given different but very similar dates.  
Despite the waiting time currently being around 32 weeks, we will take into account the day your application was received.
 
Thank you.